Reference

What You Agree To When You Use sultan567

These legal terms set out how sultan567 operates your account, handles your data and determines access — which depends on local law and is available only where your region permits it. Read each section carefully before you open an account.

Account TermsData & PrivacyDANA, OVO, GoPay Wallet RulesJurisdiction & EligibilityContact & Dispute Paths
sultan567 What You Agree To When You Use sultan567
LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If you have a question about your account terms, a transaction dispute or a data request, reach out through one of the channels below. Include your registered account email and a clear description of the issue so our team can locate the right records quickly.

Live Chat Raise a legal or account query through the live chat window inside your account dashboard. Responses cover policy questions, transaction reviews and data-access requests.
Email Support Send detailed disputes or formal data requests by email. Attach any relevant transaction references from your DANA, OVO or GoPay history to speed up the review.
Account Help Centre The Help Centre inside your account lists policy documents, terms updates and step-by-step paths for common legal questions — including how to request account closure.
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account Integrity

Sultan567 applies a layered approach to account security and data handling. Your personal information is used only to verify your identity, process payments via DANA, OVO or GoPay, and maintain your account history. We do not sell or pass your data to unrelated third parties. Players in Bandung and across Indonesia have the same data rights — you can request a copy of what we hold, ask for corrections or request deletion subject to our legal retention obligations.

Data Retention

We retain account and transaction records for as long as required by applicable legal obligations. Once the retention period ends, data is deleted or anonymised.

Cookie Policy

Cookies on sultan567 are used for session management, account login state and performance analytics only. You can adjust cookie preferences through your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. We strongly advise not sharing your OTP with anyone, including anyone claiming to be platform support.

Your Rights

You may request access to your data, ask us to correct inaccurate records or seek account closure at any time. Submit requests through email support with your account details attached.

Common Legal Questions About Your Account

These answers cover the legal questions we hear most often — from eligibility and data rights to how disputes are handled and what happens when terms change.

Access depends on local law in your region. You must be of legal age in your jurisdiction and in an eligible location. Using the platform outside a permitted region is your legal responsibility.

We collect the information you provide at registration, your transaction history including DANA, OVO and GoPay payments, and device or session data used to secure your account against unauthorised access.

Yes. Submit a data-access request by email with your registered account details. We will confirm receipt and provide the data within the timeframe required by applicable law.

Contact us through live chat or email with your transaction reference. For DANA, OVO or GoPay payments, include the transfer record from your e-wallet app so we can match it to our system.

We update terms periodically and post the revised version on this page. Continuing to use your account after an update means you have accepted the new terms. Check this page for the current version.

Submit a closure request through email or the Help Centre inside your account. Any pending balance will go through our standard verification review before release to your linked wallet.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.